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SHIPPING & RETURNS

Shipping Policy

There are two main shipment options, (1) Economic and (2) Priority. The shipping costs vary according to each option and can be seen in your checkout.

Economic is the slowest shipping method but also the cheapest. Your order may take up to three months to arrive depending on where you live. You have no tracking number so there’s no way to know where it is.

Priority is the fastest and highest priced shipping method. Your order may take up to a month to arrive depending on where you live. You have a tracking number that allows you to know where your goods are. However, certain countries like the U.S.A., won’t update the tracking number once it reaches their post service. I cannot do anything to amend that, but it’s still a good idea to have the tracking number because you should be able to ask them where it is.

Once your order is shipped I have no control over what happens to it. I cannot control mine or your country’s post service.

Return & Exchange Policy

The available options for this policy are either reshipment of goods or refunds.

If your order hasn’t arrived in the time it was scheduled to but hasn’t been returned to me, you are eligible to a free reshipment plus the amount of the desired shipment option or a 40% refund.

If your order was returned to sender (me), you are eligible to a free reshipment plus the amount of the desired shipment option or a 50% refund. You cannot opt for the refund if the reason your order was returned was because you wrote the address incorrectly.

If your order arrived damaged, you are only eligible for a reshipment of only the goods damaged and will have to, just like the other options, pay for the desired shipment option.

In case of regret of purchase, you may receive full refund unless your order has started processing. If so, you may receive a 50% refund.

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